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FREQUENTLY ASKED QUESTIONS

You can go to the site and fill out the purchase form. A member of our team will contact you to help you purchase.

Click here to find the purchase form.

You can go to the site and fill out the purchase form. A member of our team will contact you to help you purchase.

Click here to find the purchase form.

You can go to the site and fill out the purchase form. A member of our team will contact you to help you purchase.

Click here to find the purchase form.

It is enough for the car to have an OBD port.

Even without a stable internet connection, the system receives, keeps the information and uploads it to the base when the connection becomes stable again.

TFT is available in four languages: English, French Creole and Spanish

If you lose your phone, you will be instructed on how to reinstall the application on the new device.

The system can be used even by someone who is not computer literate but can use an android phone or keyboard and mouse.

There will be very self-explanatory videos on the system that will allow you to understand and use it quickly.

Yes, but it would be better to have a monthly plan

We are committed to helping you understand and use the system

You could visualize the speed at which your fleet is traveling

On the cloud or on your server

General

To acquire Turbo Fleet & Track. Please click here to complete the form.

A manager of our team will contact you to follow up.

You can use Turbo Fleet & Track anywhere.

To access Turbo Fleet & Track, you can go to www.turbofleetandtrack.com and click on the login button.

Yes. Turbo Fleet & Track is a responsive web solution and can be used on any device.

Turbo Fleet & Track is a responsive web application. You can access it on your phones, tablets and computers from any browser.

 

Turbo Fleet & Track is a turnkey solution, it is not necessary to buy additional hardware to use it

 

To continue using Turbo Fleet & Tack, your area must have network coverage for the tracker sim card company. However, if you do not have this coverage, the information will be recorded on the tracker and will be updated on the server as soon as it finds network coverage.

Subscription and payment

We have three (3) plans. A business plan, a standard plan and a perpetual license. For more information on the content of the plans, please click here.

Yes, you can upgrade from the Standard plan to the Business plan or vice-versa upon subscription renewal.

Account and user

There is no limit to the number of devices that can be connected simultaneously.

You can create an unlimited number of users.

Using the solution

The system does not require any special computer knowledge. It can be used by someone who can use a smart phone, keyboard and mouse.

We have very self-explanatory video tutorials on how to use the system.

If you have any difficulty using the system, you can contact us at

+509 2813-0883 / +509 2943-4476 / +509 2943-4417 / +509 2943-4474/ +1 305 517 5289

Or write to us at turbosystem@groupturbo.com or click on this link https://turbofleetandtrack.com/en/ressources/ and fill out the form.

Yes. Our GEOFENCE system allows you to define limit zones for your vehicles. You will be alerted whenever a vehicle exceeds its limit.

Data management?

Yes. We provide an interface for exporting data.

No, some vehicles may be in a privileged category with very restricted access.

Confidentiality and Data Protection

Turbo Fleet and Track will maintain the security, completeness, reliability and confidentiality of data transmitted by the Customer.

The Customer have the responsability to take all the necessary precautions to preserve his software connection parameters.

If your question is not on the list, leave your question to us and a member of our team will contact you soon.